Make sure you have already created an account using the above instruction
Click on the "Forgot your password" link via the login page
A "forgot password" popup window will appear - enter the email address used to register
You will receive an email with a reset password link that is valid for 8 minutes. (A new
link will need to be generated after that timeframe if it is not used to reset the
password.) Provide a valid password, check the terms and conditions box, then hit
‘submit’.
Ensure you follow the password guidelines:
Password must contain at least 12 characters: 1 uppercase letter(s), 1 lowercase
letter(s), 1 number(s) and 1 special character(s) !@%^&*
'Password' and 'Confirm password should match
For existing portal users, password cannot match last 12 passwords